Privacy Policy

Privacy Policy Effective Date: January 1, 2026 10th Planet Denver LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you may have regarding your information when you visit www.10thplanetdenver.com or interact with us online. By using our website, submitting a form, or otherwise interacting with us online, you agree to the practices described in this Privacy Policy. 1. Information We Collect We may collect personal information that you voluntarily provide to us, including: First and last name Email address Phone number Mailing address Billing and payment information Information you submit through contact forms, trial requests, waiver forms, or membership inquiries We may also collect certain non-personal or automatically collected information, including: IP address Browser type Device type Access times Referring website addresses Pages viewed and interactions on our website 2. How We Use Your Information We may use your information to: Provide information about our gym, classes, memberships, and services Respond to inquiries and follow up on trial or membership requests Process purchases and payments Send appointment reminders, scheduling updates, and account-related notices Communicate with you about memberships, services, promotions, or changes to our offerings Improve our website, services, and customer experience Maintain security and prevent fraud 3. SMS Messaging and Mobile Information If you provide your mobile phone number and consent to receive text messages from 10th Planet Denver, we may send you SMS messages related to our services, including: Appointment reminders Trial class follow-ups Membership or account notifications Schedule updates Promotional offers and gym-related announcements Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. For help, reply HELP or contact us at 10thplanetdenver@gmail.com or (720) 443-0651. Consent to receive text messages is not a condition of purchase. 4. Mobile Information Sharing No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, shared, rented, or otherwise disclosed to any third parties, except to service providers that help us deliver messaging services and only to the extent necessary for them to perform those services. 5. Sharing of Information We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted service providers that help us operate our business, such as website hosting providers, payment processors, CRM platforms, scheduling systems, and communication tools. These providers may only use your information as needed to provide services to us and are expected to keep it confidential. We may also disclose your information if required by law or when we believe disclosure is necessary to: Comply with legal obligations Protect our rights or property Protect the safety of our staff, members, or the public Investigate fraud, security, or technical issues 6. Cookies and Tracking Technologies Our website may use cookies and similar technologies to improve your experience, analyze website traffic, and remember user preferences. You can usually modify your browser settings to decline cookies if you prefer. Disabling cookies may affect some website functionality. 7. Data Security We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. 8. Your Rights and Choices You may contact us at any time to: Request access to the personal information we have about you Request correction of inaccurate information Request deletion of your information, subject to legal or business recordkeeping requirements Opt out of marketing emails by using an unsubscribe link, if applicable Opt out of text messages by replying STOP 9. California Privacy Rights If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to: Know what personal information we collect, use, and disclose Request deletion of your personal information Request correction of inaccurate personal information Opt out of the sale or sharing of personal information, where applicable Not be discriminated against for exercising your privacy rights To make a privacy-related request, please contact us using the information below. 10. Children’s Privacy Our website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement. 11. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review their privacy policies before providing any information. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on this page and update the effective date above. Your continued use of our website after changes are posted means you accept the updated policy. 13. Contact Us 10th Planet Denver LLC 6161 W. 44th Ave, Suite 150 Wheat Ridge, CO 80033 Email: 10thplanetdenver@gmail.com Phone: (720) 443-0651